Patients often ask how to show proof of a legal prescription — for example if they are stopped by the police while carrying their medication. This is already available in the patient portal.
How a patient views their FP10
Log in to the patient portal.
Go to My orders (the orders list — not only completed orders).
Open the relevant order and tap View script.
This opens the paper FP10 for that order, which the patient can view on their phone.
Notes
View script appears only for paper scripts (not electronic prescriptions), and only once the order is shipped, dispensed, completed, or refunded. Shipped and dispensed orders sit with current orders.
The patient needs to have ordered the medication — there is no FP10 to open until an order exists.
If the link doesn't appear or the document won't open, contact support with the patient name and the order.